Travel agency CRM for tour operators
A lead goes cold the moment nobody follows up on it. Tripluka's travel agency CRM is the free enquiry-to-booking pipeline built into your admin panel: every lead from your storefront lands here automatically, tracked from first contact through to a confirmed booking, and it doesn't take a cut of what it books.
Leads scattered across WhatsApp, email, and a notebook get lost
A customer enquires on Instagram, another calls, a third fills a Google Form — and by the time you sit down to follow up, half of them have booked with someone who replied first. Without a shared pipeline, there is no way to see who has been contacted, who is waiting on a quote, and who slipped through entirely. A travel agency CRM built for this exact workflow fixes that in one place.
A pipeline built for how travel sales actually work
Every enquiry moves through the same stages, so nothing depends on memory.
Every enquiry captured automatically
Each operator storefront ships with its own enquiry form. A submission there lands directly in your pipeline. No manual entry, no lead sitting unread in an inbox.
A customer record, not just a lead
Every enquiry is tied to a customer profile: name, phone, email, city, country, notes. Repeat travellers build a history instead of starting from zero each time they write in.
Filter, search, and export the pipeline
Slice the enquiry table by status, then export the filtered list to CSV for a call sheet or a report. No separate reporting tool required.
One click from enquiry to booking
Convert an enquiry straight into a confirmed booking with trip dates, traveller count, total, and amount paid, without retyping the customer's details.
From enquiry straight through to a signed deal
A hot lead does not have to be converted blind. Open our travel quotation software straight from the enquiry to send a priced, client-ready PDF — the enquiry stays linked the whole way, from first message to a confirmed booking.
Common questions
Is Tripluka’s travel agency CRM really free?
The enquiry pipeline, customer records, and booking conversion are all free. No credit card, no per-lead fee, no commission on bookings that come from it.
How do enquiries get into the CRM?
Automatically. Every branded storefront Tripluka gives you comes with its own enquiry form, so a customer enquiry lands straight in your pipeline the moment they submit it — nothing to import or copy over.
Can I turn an enquiry into a quotation instead of booking it directly?
Yes. Open our travel quotation software from any enquiry to build a priced, client-ready quote first — the enquiry stays linked, and a sent quote can later be converted into a booking once the client confirms.
What happens to an enquiry that does not convert?
Mark it Lost so it stops cluttering your active pipeline, but the record and full customer history stay in the CRM — useful if the same traveller reaches out again next season.
Part of our tour operator software — pairs with our travel quotation software, our tour package management software, and our travel agency website builder — free booking software and a branded website for tour operators, back on the Tripluka homepage.
Stop losing leads in a spreadsheet
Free to start, no credit card, 0% commission on the bookings your pipeline closes.