Report a Bug
Reporting a bug from inside the admin panel
Found something broken in the admin panel or on your storefront? Report it in seconds, with a screenshot attached, without leaving the app.
Updated September 22, 20261 min read
What Report a Bug is for
Report a Bug, under Account in the sidebar, is a small built-in issue tracker — so a broken button or a display glitch can be logged the moment you notice it, in the same place you were already working.
Submitting a report
- Click "Report a Bug" in the sidebar (or the button on the list page).
- Describe what went wrong — what you expected to happen, and what happened instead. Steps to reproduce help a lot.
- Attach up to 6 screenshots if it helps show the problem.
- Click "Submit bug report". It appears in your own list with an Open status.
Tracking your reports
Filter your list by status to see what is still open versus what our team has already looked at. There is no priority or category field to fill in — just a clear description and, where useful, a picture.
For anything that is a feature request or a business need rather than something broken — like wanting your own domain — use Change Requests instead. Report a Bug is specifically for things that should already work and don’t.
Still stuck on this?