Your Testimonials page

Your website can have a Testimonials page at /testimonials, linked from the menu and footer. It is off until you switch it on, so visitors never see an empty page. The editor has three tabs: Reviews, Videos and Page settings.

1. Open Website, then Pages, then Testimonials in the sidebar.
2. Add your reviews in the Reviews tab, and any video stories in the Videos tab.
3. Pick a layout in Page settings. Everything saves by itself as a draft.
4. Click "Publish to website".
5. Turn on "Show Testimonials page on your website" at the top. "View page" opens the live page.

Click to enlarge

Adding reviews

Click "Add review", type the traveller’s name, choose their stars and paste what they wrote, word for word (up to 2,000 characters). New reviews go to the top of the list. "Save & add another" keeps the box open so you can add several in a row. You can add up to 200 reviews.

• Reviews show on your site in the order of the list. Drag the grip to reorder, or press ⤒ to move one to the top. To move a review to an exact spot, edit it and pick its "Position on your site".
• Use the search box and the stars filter to find a review. Clear them to drag and reorder again.
• A review needs a name or some text to show on your site. The list warns you about any that don’t.
• Click the pencil to edit a review, or the bin to delete it.

Adding video stories

Short clips of travellers talking about their trip appear in a row at the top of the page, above your reviews. Upload the video to YouTube first (Public or Unlisted; Shorts work too), then paste its link in the Videos tab. We look up the video and open a box for the details.

Traveller’s name

Who is speaking. Needed to save the video.

Trip

Optional, for example "Bali honeymoon".

Stars

1 to 5, or "No stars" to leave them off.

Short quote

One line from the video, up to 120 characters, shown over the thumbnail.

Portrait video

Ticked for upright videos like Shorts. We detect it from YouTube; change it if the card looks cropped.

You can add up to 12 videos. New videos go first; drag to reorder. With no videos, the page simply shows your reviews.

Page settings

Click to enlarge

Masonry wall

All reviews as cards in columns, of different heights.

Featured + grid

A big rotating quote on top, then a grid with star filters.

Google-style list

Your rating with a bar per star, beside a list of reviews.

Marquee

Rows of review cards that slowly scroll sideways.

Switch style any time; your reviews stay the same. Below the styles you can change the page title, the line under it (Google also shows it under your page’s link), and the small line and heading above your video stories.

Your rating and the Google button

Your star rating, number of reviews and reviews per star are worked out from the reviews you add, so they update as you add, edit or remove them. You don’t type them in.

1. On Google, search your business name while signed in as its owner.
2. Click "Ask for reviews" and copy the link.
3. Paste it into "Google review link" in Page settings. It must start with https://.

That link powers the "Write a review on Google" button on your page. Leave it empty to hide the button.